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Privacy Policy

Last Updated: May 5, 2025

1. Introduction

Welcome to Food Rider Delivery ("we," "our," or "us"). We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant delivery partnership services, website, and mobile applications (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following types of information when you register, use our Service, or communicate with us:

  • Business Information: Restaurant name, address, business hours, menu items, pricing, and other business-related details.
  • Personal Information: Name, email address, phone number, and other contact information of restaurant owners, managers, and staff.
  • Financial Information: Bank account information, payment processing details, and transaction history.
  • Account Information: Username, password, and other authentication credentials.
  • Communications: Information provided in emails, chat messages, phone calls, and other communications with us.

2.2 Information We Collect Automatically

When you use our Service, we may automatically collect certain information, including:

  • Device Information: IP address, device type, operating system, browser type, and other technical information.
  • Usage Information: Pages visited, features used, time spent on the Service, and other interaction data.
  • Location Information: General location information based on IP address or more precise location if you grant permission.
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies as described in our Cookie Policy.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Business partners, such as payment processors and delivery platforms.
  • Public databases and publicly available sources.
  • Marketing and analytics providers.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service.
  • Process and manage restaurant deliveries.
  • Facilitate payments and transactions.
  • Communicate with you about our Service, updates, and promotions.
  • Respond to your inquiries, comments, and requests.
  • Monitor and analyze usage patterns and trends.
  • Protect the security and integrity of our Service.
  • Comply with legal obligations and enforce our terms and policies.
  • Personalize your experience and provide tailored content and recommendations.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Food Rider Delivery
Phone: (206) 659-9660
Email: info@foodriderdelivery.com
Address: 123 Pike Street, Suite 500, Seattle, WA 98101